2003-07-25 09:26
Eurasia wins top Hong Kong management association quality award
Eurasia has once again proved its right to be called a total quality ship management company by being named overall winner of the highly prestigious Hong Kong Management Association Quality Award.
The Hong Kong-based shipmanager beat over 20 business rivals across a number of different industrial sectors to win the title, which is based on the American Malcolm Baldrige National Quality Award judging criteria, and is the Hong Kong equivalent to the Japanese Deming Prize and the European Quality Award.
First launched in 1991, The Hong Kong Management Association seeks to reward such dedication with its annual Quality Award. The purpose of the award is not just to reward commitment in an age of change, but also to bring public recognition to those organisations that have achieved outstanding standards of quality and made a lasting commitment to the process of quality management.
A board of eight examiners, themselves veteran quality practitioners, and a panel of six judges, made up of senior executives from major companies in Hong Kong, assessed Eurasia on seven categories: Leadership, Strategic Planning, Customer and Market Focus, Information and Analysis, Human Resource Focus, Process Management, Business Results.
A delighted Rajaish Bajpaee, president and group managing director of Eurasia, said he was surprised to win the top award especially considering the size and quality of the companies competing for the prize.
"We put Eurasia forward for the award because we wanted to test how effective our five year long total quality management initiatives have been in delivering the quality service we pledge to our principals and ultimately to their customers as well. We were pleasantly surprised to find out we had won the top award," he said.
Emphasising the importance of continually benchmarking Eurasia by looking at best practice outside the shipping box, Mr Bajpaee said that by winning the award, Eurasia set itself apart from many of its competitors who were consistently inward looking in their approach to their business.
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