DHL eCommerce, a division of the world‘s leading logistics company, Deutsche Post DHL Group, has partnered with SE-ED Book Center to provide greater choice and convenience for sellers and consumers in Thailand.
Through this partnership, ServicePoints will be available at 150 SE-ED Book Center locations in Bangkok and across the country; and will be rolled out at all 394 branches by this year. This collaboration is in line with DHL eCommerce‘s focus to provide the best customer experience in Thailand and its plan to expand the DHL ServicePoint network to over a thousand locations in the coming months.
Operating as a ?shop-within-a-shop‘, the ServicePoints are equipped with state-of-the-art technology where parcels can be processed within seconds and customers will receive immediate shipment confirmation via SMS or email.
”We have witnessed amazingly strong growth since the launch of our domestic delivery network in Thailand two years ago. We stay committed to enhancing our existing solutions; for instance the introduction of the DHL ServicePoint network to serve the growing SME and C2C markets‘ unmet demands,” said Kiattichai Pitpreecha, Managing Director, DHL eCommerce Thailand & Southeast Asia. ”We are pleased to be partnering with SE-ED Book Center to offer more parcel drop-off and collection points, all of which are located at major malls or at easily accessible sites to provide a fantastic customer experience. The process at the ServicePoint is quick and hassle free, with no need to stand in long queues.”
DHL eCommerce, operating in Thailand since 2016, is part of Deutsche Post DHL Group. In Thailand, DHL has been present since 1973 with its other divisions DHL Express, DHL Global Forwarding and DHL Supply Chain.
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