2006-01-25 11:29
Korean Air amenity kits for economy class passengers
Korean Air continues to aim for service excellence with the introduction of a new inflight amenity kit to enhance the travel journey for all passengers traveling in economy class.
Effective January 28, economy class passengers flying on long-haul international routes will receive a complimentary kit consisting of a soft eyeshade, knitted socks and dental set in a convenient travel pouch. The service is designed to increase cabin convenience with items that are known to increase inflight comfort.
The kits, produced by Watermark?specialists in producing amenity kits for airlines - will be available on North America, Europe, Oceania and Middle East routes starting January 28 for Korea departure flights and February 6 for international departure flights.
?e are aiming to increase the level of service in our economy class where the majority of passengers fly,?said Jong-suk Kim, general manager, Inflight Service. ?he kits contribute to Korean Air? focus on service excellence.?
Airlines around the world normally distribute amenity kits to business and first class passengers. The decision to add the new service to economy class signifies Korean Air? commitment to customer service.
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